Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, school event, or celebration. Unfortunately we do not do public events. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, corporate events, company picnics, school field days, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (75ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please inform us on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Our pricing includes free delivery up to 20 miles, set up, ALL day rental, and pickup. We set up sometime before noon and pickup at 6pm or before.

If you are experiencing bad weather while having an inflatable at your event, immediately turn off power and wait until the bad weather has passed.

A full refund will be given if Joyful Jumpers has to cancel the event in case of weather. If the customer would like to cancel, you must CALL Jake at 618-631-4982 at least 24 hours before the start of the event to receive your refund. Your deposit will not be refunded except in cases of bad weather.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.